https://www.johnjpayne.com/worksamples daily 0.75 2025-02-19 https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510930640883-NUEVCGO5XN3GKVLM7H9Y/Reallocation.png WorkSamples Simplistic prototype used to test and validate the service as well as an operator's ability to leverage and understand it's content. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510859890781-T1E7MLSR5RV8Y3A16ZF4/DART1.png WorkSamples One of many iterations of a platform devoted to multi-process, multi-asset mission planning and execution services. This tool works with decision making and modeling services by applying statistical inference to mission planning and deployment strategies. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510931193601-I4V843L5DX33EXFUB2T1/AREA-VOC.png WorkSamples The desktop extension of the AREA mobile application. This service suite allows coordination of data collection and assistance efforts. Desktop operators can oversee operations and provide higher level assistance to those on the ground. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510933032929-EQYODR22BQHN4QHYWRLG/PossibleNew2.png WorkSamples - Multi-Asset Decision Making Services Conceptual wireframes and explanation of process for the to-be-developed decision making interface. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510932703257-59BYG6ZI5M530A0M88HI/Primary+Map_Task-Planning.png WorkSamples An early iteration of the planning and allocation interface showcasing the multiple inputs, assets, and data points necessary for field operation. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510860250513-N8VQKA5UJE0BB38OOPWN/PercBanner_Wide.png WorkSamples https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510859740877-1GXY69T8YCNQV0HV0RBH/Ghost.png WorkSamples This simulation platform was designed to reduce theoretical operator workload when attempting to manage and manipulate greater than 50 remote mobile assets. It allows for a wide variety of simulations to be created, imported and run for evaluation and post-mission analysis. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510931164754-UBHROSGJNAAQLAU2FMGT/ReportingSchemeOutline.png WorkSamples Prototype display diagramming the mobile data collection tool: AREA. This tool went through an extensive design and testing process to ensure the data was rich, accurate, and accessible to a niche and extremely technical group of users. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510932024525-HXJGTWK6MAKPIIWUSSC9/ClickedRegionAnalysis.png WorkSamples With this platform, operators are able to analyze, postulate and execute social media campaigns based on real-time social media data analysis. This screen is an early consideration for the type of information to be displayed and available for operator manipulation. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510932672981-XQL6L1AR259KEWUS73VL/Resource+Table+-+Right+Side+%28Push+Map%29Tabs.png WorkSamples Detailed and designed resource management interface. This version includes more robust simulation services and live back-end data services for simulation analysis. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510931208523-SG4Y2ANDEDP55DNAD832/Screen+1.png WorkSamples Proposed mobile application design intended for deployment to the app store. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1511545183218-ZH937IOO3FNIZ1BR4IXD/CatalogDisplay.PNG WorkSamples Original, regionally and category specific search experience. This is a more generic offering of the entire catalog. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510861119100-8F0LFU8DFNFWQKO0DWUS/Timelinedisplay1.png WorkSamples - Multi-Asset Decision Making Services This interface received a variety of research iterations prior to launch. I was responsible for a series of qualitative usability tests as well as quantitative survey data collections to give insight into what to show and how much information to provide couples. Ultimately, my research recommendations helped to simplify the display shown to couples and to make the rewards program a wholly rewarding experience they would come back to use. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1511544480816-F4VZM0VZSAZEZD332PWU/KWS2.PNG WorkSamples Newly designed, more specific results-based search experience. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510860216904-B47Y6XDJ5CFE0Y4KL4XV/PercBanner_Wide.png WorkSamples https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510927384471-N2753GX7ZDA9SU3RWLN4/image-asset.png WorkSamples The marketing page. Devoted to thorough and detailed explanation of the program and what it means for couples. I was responsible for testing this page as a part of the entire rewards offering. It was necessary to show if and how well couples understood this page. Recommendations helped reduce cognitive load (information overload) and ensure the story shown here truly follows the process couples will experience to get rewarded. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1511546289504-YET57V3G1TDLN4Y2S3XE/AvailabilityChecker.PNG WorkSamples A tool devised to help couples plan by calculating average pricing and availability information for a given vendor. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510927874532-0MF9WNJKEWLL6AR2RPO2/AvailabilityOpen.PNG WorkSamples Detailed view of vendor availability offerings. This provides couples a quick view of a vendor's fit for their perfect wedding date. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510860235758-KOY2AWL2V2D0MJESKKJ3/PercBanner_Wide.png WorkSamples https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1565886126746-EYRJ0OO2RM9VXHASYB7D/ERPiBanner.png WorkSamples https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1565894959589-CD5K4STLUNLD9897RH46/CSS%2B%2526%2BEHRM%2BDeployment%2B2020-2027.jpg WorkSamples The nation-wide deployment plan for VA Cerner EHRM’s 10-year, $10B effort. This work is being done in multiple phases, with multiple teams coordinating asynchronously and remotely to see the projected completed. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1565887230389-6VKOLP43X7N3KUSPN1PP/Group+1316%402x.png WorkSamples Example survey response metrics. This is one of a multitude of analysis views presented to stakeholders within the Medallia survey response dashboards. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1565888004552-VYAGTRME17NXEZ0Z9IRB/VA+Journey+Map.PNG WorkSamples This Journey Map provides a high-level view of what Veterans typically experience - to include their positive and negative experiences - while they are an Inpatient within the VA. Journey Maps like this are an extremely useful and important depiction of how Veterans are experiencing the VA. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1565895020128-92WUI2V7ABRRWQ366E54/Group%2B44%25402x.jpg WorkSamples - Multi-Asset Decision Making Services Example Veteran Experience Survey. Surveys are sent to the Veteran following their appointment via email. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1596824034254-LOTJXPTIVD6C8R9BGIEA/andrew-neel-cckf4TsHAuw-unsplash_1.jpg WorkSamples https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1565894959589-CD5K4STLUNLD9897RH46/CSS%2B%2526%2BEHRM%2BDeployment%2B2020-2027.jpg WorkSamples The nation-wide deployment plan for VA Cerner EHRM’s 10-year, $10B effort. This work is being done in multiple phases, with multiple teams coordinating asynchronously and remotely to see the projected completed. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1596821822634-WKV50334WNGELCWB4OCI/Group%2B25.jpg WorkSamples Example single image comparison. This screen would allow users to review more specific details and similarity metrics between a reference image and a result image. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1596821796346-YJXU9W5IRV8B28KXQ34M/Search+Results+-+All.png WorkSamples - Multi-Asset Decision Making Services Example multi-image results comparison. Provides high-level, broad image review compared to the submitted reference image. https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/17b8a014-2cdc-4769-9acf-be4526d5e4a5/national-cancer-institute-L7en7Lb-Ovc-unsplash.jpg WorkSamples https://www.johnjpayne.com/schwane-avenue daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456861631707-Q984I9AX2NYXST1ORUVB/3.jpg Schwäne https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456778213220-KRMLQULZ9K5DO2D19SFS/image-asset.jpeg Schwäne https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456778148407-LW8XWNCIRVQXOKWDMUAY/image-asset.jpeg Schwäne https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456778191954-MYS1Y99SFIHN5VE81TX9/image-asset.jpeg Schwäne https://www.johnjpayne.com/dunst-avenue daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456780247407-NJTB6A573YWWOW9HZ9LT/13.jpg Dunst https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456778834769-M9LWCCAJ69VZ5U31H1C0/image-asset.jpeg Dunst https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456778986994-8SITB7GC3KALT3OVESUA/image-asset.jpeg Dunst https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456780153446-79H4WTH2QLO7K7E0ORC6/6.jpg Dunst https://www.johnjpayne.com/maritime-avenue daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456779348146-A78EFLQ51J2PNH2KVHXZ/21.jpg Maritime https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456779394429-1L8Q9N3EW0Y3VI40GCI1/image-asset.jpeg Maritime https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456779451038-MDLVRZEL5U8BBKSHONVG/image-asset.jpeg Maritime 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https://www.johnjpayne.com/vergnugungspark-avenue daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456869971895-A5SQFVQP8TDLHDK76R4P/11.jpg Vergnügungspark https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456869159945-TGH8G5ZO0L2KLL0HTZWF/11.jpg Vergnügungspark https://www.johnjpayne.com/schwartzweiss-avenue daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456865071576-9LJLBGX0FSTBTYEQNUIM/25.jpg Schwarzweiß https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456864812086-RW8U9TFHAW9J2D5YJH4R/25.jpg Schwarzweiß https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456864831358-M96K19MDDRPEIWO6TV48/27.jpg Schwarzweiß https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456864939887-HMFFUNV15800UGT1G07V/28.jpg Schwarzweiß https://www.johnjpayne.com/skyline-avenue daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456783910525-KVZ7BMJMIIXGN1GDSHWI/12.jpg Skyline https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456850839662-S3N95FVP39C95J7I91M1/12.jpg Skyline https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456850851472-XXS74XIKKQUZMK8NVT93/9.jpg Skyline https://www.johnjpayne.com/gebaude-avenue daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456851111610-486A5E4H0OE915O3XOHM/54.jpg Gebäude https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456851111610-486A5E4H0OE915O3XOHM/54.jpg Gebäude https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456851131188-P0LLWVYC2DCMARUN1W4G/7.jpg Gebäude https://images.squarespace-cdn.com/content/v1/56d4a125e707eb7a02e4055f/1456851177822-POR5JXIXGIJ7IQRVV8K6/53.jpg Gebäude https://www.johnjpayne.com/contact daily 0.75 2023-05-23 https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1578641575019-0EJRA208KEHRQ1DFO26M/TableMountain About Looking out over the Table Mountain range in Cape Town South Africa. Click the photo to view John’s photography portfolio. https://www.johnjpayne.com/work daily 1.0 2023-05-23 https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510869437484-VTM4HD581S9AHDCJFOMI/GEICOBanner_Square.png Work - UX Designer Digital Designer https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510869380908-FDRZFJ2PG5K1MNL3BQAV/WeddingWireBanner_Square.png Work - UX Researcher User Experience Researcher https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1510869454828-1BVQI0EEB2HZS46T2GP2/image-asset.png Work - UX Designer & Researcher User Experience Designer https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/8a8e7d52-0cf0-496d-84bc-0505c8c17c66/national-cancer-institute-L7en7Lb-Ovc-unsplash.jpg Work - Principal UX Researcher https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1596820721952-7G3TRRF6L746HNJUCFR4/andrew-neel-cckf4TsHAuw-unsplash.png Work - UX Designer & Program Manager https://images.squarespace-cdn.com/content/v1/5a0da796be42d6a3dec58a1a/1565886160320-39WSQ75V3HGH0GY49KB9/ERPiBanner_Square.png Work - UX Designer & Researcher, Program manager https://www.johnjpayne.com/publications-and-resume daily 0.75 2023-05-23